Support Center

Help & Contact

Tell us what you need help with and we will guide you to the right support team.

General RAMDDA inquiries should go through the public contact form; this portal form remains for technical support.

Response time
We respond within 2–3 working days.
Submit a support request
Please avoid sharing passwords or sensitive data not required for troubleshooting.
Select a category to see tailored guidance.
Privacy Statement
Quick FAQs
  • How do I create an account and start an application?
  • What documents are required vs optional?
  • Why is my document rejected?
  • How do I track my application status?
Before you submit
  • Confirm your files are PDF/JPG/PNG and readable.
  • Ensure your application step is saved before contacting support.
  • Try a different browser if you see upload errors.
University of Botswana (UB)
Gaborone Campus
Phone
+(267) 355 2489
Email
support@ramdda.org
Address
Private Bag UB 0022, Gaborone, Botswana · Plot 4775 Notwane Rd.
Map & location
For RAMDDA support, email support@ramdda.org or use the form above.