Account & login
Help with account creation, password reset, email access, and profile access.
Applicant Support Centre
Help & FAQ
Find answers about creating an account, submitting applications, uploading documents, tracking your application, and getting support.
Scholarship calls
Find open calls, deadlines, eligibility requirements, and call-specific instructions.
Application form
Guidance on completing profile details, programme choices, mobility information, and declarations.
Document uploads
Help with required documents, file formats, upload errors, and replacing files before submission.
Submission & tracking
Understand application status, submitted applications, review updates, and notifications.
Technical support
Report technical errors, account problems, upload failures, or suspicious messages.
Frequently asked questions
Common questions about the portal
Use the accordion to open each answer.
Account and access
Use the Create account button, complete the registration form, and verify your email if prompted before signing in.
Use the password reset link on the sign-in page. If you no longer have access to your email address, contact support for help.
Yes. You can review and update profile details before submission, and some fields may remain editable depending on your application status.
Applications
Open a call, review the instructions, and start the application from the call details or application flow in the portal.
Eligibility and application rules depend on the specific call. Check the published guidance before submitting more than one application.
A successful submission is confirmed in the portal and through the application status indicators or notification messages.
Once submitted, editing options may be limited by the call rules and review stage. If changes are needed, contact support promptly.
Documents
Required documents vary by call and applicant type. Review the call instructions and the document checklist before submitting.
Accepted formats are shown in the upload controls or call guidance. If a file is not accepted, convert it to one of the supported formats and try again.
Check your file name, file size, and connection, then retry. If the problem continues, contact support with the call name and the file type involved.
Where the application is still open, you can usually replace uploaded files before final submission. After submission, contact support if a correction is needed.
Selection and communication
No. Submission only confirms that your application entered the process. Selection depends on eligibility, assessment, available funding, and programme rules.
Updates are communicated through the portal and, where configured, by email notifications linked to your account.
Always rely on the scholarship call pages and the official RAMDDA website for authoritative programme information and deadlines.
Safety
No. RAMDDA does not charge application fees. Any request for payment should be treated as suspicious.
Do not pay. Report the message through portal support so the team can review it and take appropriate action.
No application fees
RAMDDA does not charge application fees. Any request for payment to apply, be shortlisted, selected, or benefit from a RAMDDA scholarship should be treated as suspicious.
Official programme information
For official programme information, mobility details, languages of instruction, student support services, recognition of studies, downloads, and public announcements, visit the main RAMDDA website.
Still need help?
If your question is not answered here, contact portal support and include your email address, call name, application number if available, and a short description of the issue.